Man pointing finger at 5 stars

Did you know that you can help out future patients and your healthcare professional simultaneously just by providing a quick, honest review online?

Given that more and more people depend on online reviews in identifying a healthcare professional, simply sharing your experiences can push someone to finally get the help they require. Plus, you can enable your hearing care professional to attend to any issues that could augment the practice—in turn ensuring a positive experience for prospective patients.

Are you ready to make a difference in people’s lives? Listed below are four additional reasons you should review your hearing care professional online.

1. It’s simple to post a review online

Numerous hearing care providers have a website with a page dedicated to reviews, and this is the preferred place to begin. Simply navigate to the website, find the review page, and write a brief review right on the website—all in less time than it takes to make a cup of coffee.

2. You can help people to finally get the assistance they need

As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will trust web-based reviews as much as personal suggestions.

That means 8 out of every 10 people will consider your review as sincerely as a personal endorsement. If you had an enjoyable experience, submitting a positive online review is by far the best way to get the message out, encouraging other people to get the same high quality of care.

3. You can help construct a fair picture of the practice

Studies have shown that people are significantly more likely to post reviews after a bad experience than after a positive one. This generates a negativity bias that can portray the practice in a bad light.

Nobody is perfect—and no healthcare practice is either. Whether the negative reviews are justified or not, they will likely get submitted. And if the positive experiences go undocumented, this will generate a distorted picture. If you believe the practice is deserving of a good reputation, you can help them out by submitting a positive review.

4. You can help your hearing care provider strengthen the patient experience

We believe in honest, respectful reviews, without consideration to whether those reviews are positive or negative. However, we also are convinced that seeking to resolve issues privately is the ideal place to start.

If you’ve had an unfavorable experience, it’s almost always best to first contact the practice privately. Generally, the issues can be remedied whereby both parties are satisfied. Although, if the issues were not dealt with to your approval, you may believe that your negative experience must be shared.

In that case, in the name of honesty, you may want to post respectful recommendations that can help the provider strengthen the patient experience. This ultimately helps the practice and brings about a better experience for prospective patients.

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